WARNING: My 2.5-Hour Online Glasses Ordeal – A Total Nightmare! 😤
Let me tell you, this online shopping experience was nothing short of a nightmare, and I'm sharing my story as a serious warning to others. Honestly, I'm not sure I will ever attempt to order glasses from this company again. Their web site was so messed up it took me 2-1/2 hours to purchase two pairs of glasses. Imagine trying to place an order, only to find I was not able to type in my prescription and save it to continue my purchase, leading to an email workaround just to input information I'd already typed! The entire process was so very frustrating and certainly a waste of my time. This sheer level of frustration is precisely why I felt compelled to leave this review and eventually reach out to their customer service.
Customer: I need to talk to someone about the absolutely terrible experience I just had trying to order glasses from your website. It took me over two and a half hours to place an order that should have taken minutes! CS Rep: I'm very sorry to hear that, and I understand how frustrating it must be to spend so much time on an order. Could you please tell me more about what happened so I can try to assist you? Customer: What happened is your website simply wouldn't let me type in my prescription and save it. I had to go through a completely separate process to get an email sent to me just to input information I had already typed in multiple times! It's a complete waste of my time. CS Rep: That sounds incredibly inconvenient, and I truly apologize for the technical difficulties you encountered. We definitely don't want our customers spending that much time on a simple order. Let me pull up your account with the email address you used, and I'll see if I can verify the prescription has been successfully linked. Customer: The order finally went through, but I'm just so fed up with the whole thing. I'm genuinely considering cancelling the order because I don't trust the process at all now. CS Rep: I completely understand your hesitation after such a frustrating experience. While I'm glad the order eventually went through, your satisfaction is paramount. If you'd like, I can personally ensure the prescription details are correct for your order, and as a gesture of apology for the inconvenience, I'd like to offer you a discount on this purchase. Would you like me to look into that for you?
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Online Shopping Nightmare to Dream: Cinily.net Saved My Glasses Hunt! ✨
I’ve been absolutely thrilled with my recent upgrade in eyewear, experiencing a level of comfort and clarity I didn't think possible. If you're on the hunt for that perfect blend of modern sophistication, lightweight durability, and all-day wearability, then you simply must discover these exceptional Men's Titanium Half-Frame Glasses. They've not only elevated my look but also transformed my daily viewing experience. Trust me, these frames are a game-changer! Let me tell you, my last online shopping experience for glasses was an absolute nightmare 😤. The website was so utterly messed up; it took me over two and a half hours just to place an order that should have taken minutes! I couldn't even type in my prescription directly – I had to do a frustrating email workaround for information I’d already entered multiple times. It was a complete waste of my time, and I vowed never to go back to that company again. I even considered cancelling the order out of sheer frustration and distrust ðŸ˜.
After such a terrible ordeal, I was incredibly hesitant to try another online glasses store. But my old glasses were falling apart, and I needed a reliable solution. That's when I stumbled upon cinily.net 🤔. I was looking for a fresh start, hoping for a smoother, more trustworthy process, unlike my previous experience with blingcharming.
To my pleasant surprise, cinily.net was a breath of fresh air! The website was incredibly user-friendly, and finding what I needed was a breeze. As one customer aptly put it, "Good selection of eyeglasses. Made ordering and entering my Rx very easy. Good glasses with a good fit and shipped quick and at a very fair price. Highly recommended." ✨ My experience mirrored this perfectly. From the moment I started browsing the extensive collection of affordable prescription glasses online to finally placing my order, everything was seamless. The quality of the frames and lenses exceeded my expectations, especially given the fair prices. Customer service was also responsive and helpful, a stark contrast to my previous nightmare. I'm absolutely delighted with my new glasses and the entire purchasing journey. Highly recommended! 😃